The Executive Director is responsible for the management of all Crossroads at Lakewood day-to-day operations for the safety and care of our residents. In keeping with this, the Executive Director will carry out the philosophy and objectives established by the governing board. This position will oversee resident care, financial affairs and transactions, maintenance and plant operation, personnel, and compliance with Federal, State and local codes, regulations and ordinances as they apply to Crossroads at Lakewood.
Essential Duties and Responsibilities
- Effective and excellent care of Crossroads residents
- Manage Departments
- Initiates, organizes, plans, directs functions in the four main areas of operation (administration and business, healthcare service, ancillary services, and facility operation) through the expertise of competent professional personnel, and provides leadership to those responsible for achieving department objectives and implementing policies and procedures to insure optimum operation and efficient cost of operation.
- Meets regularly with department heads, receives and reviews department reports, consults and advises on department functions and activities, management problems, and makes recommendations as needed.
- Provides broad supervision of all departments.
- Frequently evaluates competence of work force and makes changes as necessary.
- Keeps lines of communication open.
- Seeks to maintain high employee morale and a professional, healthful atmosphere and environment in the organization.
- Facilitates coordination and integration of services within departments and with other departments.
- Development and implementation of policies and procedures that guide and support the provision of services.
- Maintains and assesses departmental performance and maintains quality control programs are appropriately maintained.
- Establishes a personnel program and is responsible for selecting, employing, controlling, and discharging employees as well as developing and maintaining personnel policies and practices for the organization. To do this, it is important to select competent personnel to direct and supervise major departments and assist such personnel in the following:
- Establishing department philosophy and objectives.
- Complying with federal, state and local codes, regulations, and ordinances.
- Ensuring performance review processes holds staff accountable for their performance and motivates staff to improve their performance continuously, thereby improving the organization’s performance.
- Ensuring effective and efficient department operations through effective leadership.
- Clearly articulating the organization’s mission to staff.
- Orientation, in-service training, and continuing education for all persons in the facility or departments are provided.
- Manages and oversees third party service providers.
- In coordination with the managing VP, deals with all legal aspects of Crossroads at Lakewood
- In coordination with the VP of Finance, creates and manages budgets and facility financial goals.
- In coordination with the managing VP, represents Crossroads at Lakewood with the health department and other State of Colorado departments governing senior care facilities.
- Performs other duties as assigned.
- Supplying researched information for capital improvements and salary increases
- Is responsible for the fiscal management of organization; assures proper utilization of organization’s financial resources.
- Develops budget within designated deadlines according to all budgetary policies and procedures.
- Effectively utilizes resources within established budget.
- Recommends ways to reduce expenditures and/or enhance revenues without compromising quality of services.
- Makes recommendations concerning bids by outside contractors for routine services, structural improvements, equipment installation, etc.
- Supervises business affairs to ensure that funds are collected and expended to the best possible advantage.
- Regularly reviews the financial status of the organization.
- Maintains an efficient accounting system.
- Directs that forecast budgets be prepared and changes in fee schedules be made to meet operational costs.
- Negotiates contracts for the Corporate Vice Presidents with providers of ancillary services, (e.g., Pharmacy, mailing system, copier, etc.).
- State, Community and Resident Relations
- Provide input on policies governing organization operation and public relations.
- Represents the organization in its relationships with other agencies and organizations and groups of the community; in dealings with outside agencies such as government and other third-party payers; at all top level meetings, national, state, or local.
- Policies and Procedures
- Updating and implementing organization policies.
- Laws, codes, regulations governing organization operation.
- Physical Plant
- Ensures that physical properties in a good and safe state of repair and operating condition, and compliance with building codes and accreditation standards through the Maintenance Manager.
- HR and Legal
- Manages human resources to assure quality services and promote positive employee relations.
- Consistently and fairly implements human resources policies.
- Maintains effective and appropriate staffing by monitoring employee turnover, overtime, and absenteeism.
- Employee performance appraisals are completed thoroughly and submitted on time.
- Follows human resources policies to implement progressive discipline, when necessary.
- Develops performance goals/objectives with each staff member to promote maximum productivity, proficiency, and professional growth, as evidenced by written goals on performance appraisals.
- Is recognized as a positive role model.
- Corporate Interactions with Board and Vice Presidents
- Effectively communicates organizational and industry information to staff and Corporate Vice Presidents
- Leads and directs organization’s informational meetings.
- Gathers, interprets, and delivers information to staff in a timely fashion.
- Assures staff understands information as evidenced by staff compliance with, and participation in, organization programs, seminars, training, and related activities.
- Communication with staff is effective, resolving conflicts which may hamper relations and productivity, as observed by Corporate Vice Presidents.
- Uses facility communications resources to inform internal and external audiences of departmental news/achievements/policies.
- Meets with Corporate Vice Presidents regularly to discuss organization’s financial status, organization philosophy and objectives, capital expenditures (e.g., remodeling, new construction, replacement of equipment and systems, etc.), strategic issues, public relations, personnel, opportunities and market challenges
- Bachelor’s Degree in related field preferred.
- A minimum of 2-5 years of workplace management experience required, preferably in assisted living setting.
- Excellent interpersonal and conflict resolution skills
- Ability to work with minimal supervision and complete multiple projects.
- Experience in performance management and effective leadership.
- Must pass pre-employment drug screening, criminal background investigation, and reference inquiries.
Physical Demands and Work Environment
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made.
- Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
- Frequently required to sit; occasionally required to stand and walk.
- Occasionally required to reach with hands and arms.
- Frequently required to talk or hear.
- Occasionally required to bend, twist, or climb.
- Moderate concentration/intensity, which includes prolonged mental effort with limited opportunity for breaks.
- Moderate level of complexity and average time pressure for decision-making.
- The noise level in the work environment is usually moderate.
Pay: Based on experience between $80,000 and $120,000
Job Type: Full-time, Exempt
- Paid time off
- 401(k) with up to 5% matching
- Health Insurance
- Voluntary Benefits – Disability Insurance, Accident Insurance, Life Insurance, Dental/Vision Insurance, and Critical Illness w/Cancer Insurance.
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
- On-call rotation possible
- B.S. or equivalent undergraduate degree (Preferred)