Resident Services Director

Job Title
Resident Services Director (LPN / RN)
Position Summary
We are looking for an LPN or RN to join our Crossroads at Lakewood team. The Resident Services Director is responsible for managing and scheduling all employees within the Resident Services Department, along with working closely with doctors and other third-party health care providers to make sure all residents are appropriately cared for. They assume duties and responsibilities delegated by the Executive Director to assure holistic resident care in accordance with State, Federal and local regulations and the current standards of practice. They work closely with residents in a respectful manner by providing assistance in a dignified, trusting environment while being sure to record and monitor the progress of each resident.

Duties and Responsibilities
– Make decisions to interview hire, evaluate, suspend, terminate, authorize time off, or grant overtime to personnel in the Resident Services department
– Perform resident care with an awareness of dignity and individuality, with understanding and concern
– Responsible for answering emergency and routine calls from staff, family and providers
– Scheduling Quality Assurance staff training and recruiting
– Responsible for resident care as defined by Crossroads Management
– Other tasks as assigned

– Experience in a senior living community preferred
– Management over staff
– Ability to work independently, effectively manage own time and multi-task in a fast-paced environment
– Nursing experience required
– Must be able to assess, direct, and evaluate healthcare activities
– Effectively communicate with staff, healthcare providers and elderly residents
– EMAR implementation, review and oversight
– Must pass pre-employment drug screening, criminal background and reference inquiries
– Staff training

Physical Requirements
– Consistently required to stand, walk, bend, squat, reach, grasp, twist and turn, talk, listen and hear
– Ability to lift 30-50 pounds as needed
– Medium physical strength required to perform work


– 401(k) matching

– Competitive salary
– Health, Dental, & Vision Insurance and much more
– Life Insurance
– Paid time off
– Flexible schedule
Desired experience
1-3 years
$70,000 – $90,000 per year
* This is a full time position *


Steps for Application.
1.) Please download the application by clicking this link.
2.) Complete and save the application.
3.) Return here and add your information below.
4.) Submit the completed application form once all the information below is complete.

Questions? Please call 303-252-1118.

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